Can volunteers keep the same spot every week?
Yes. Make each service a repeating event and give regulars a standing assignment. They are added to every future date of that shift automatically, on every plan.
What happens when someone cannot make their Sunday?
On Flow and Impact, a volunteer can hand their shift to another volunteer from the portal. The swap waits for staff approval before the roster changes. They can also simply cancel, and late cancellations are recorded on their profile.
Can we make sure only screened people serve in kids ministry?
You can limit an event to volunteers with a tag you give after screening, on every plan, and require a minimum age. On Impact you can also order Checkr or Sterling background checks directly and lock single shifts to tagged volunteers.
Do volunteers need to download an app?
No. Volunteers can use the web portal on any phone or computer. There is also a volunteer app on Google Play (VolunteerFlow Volunteer App) and the App Store (VF Volunteer Portal) if they prefer it.
Can we use it across several campuses?
Yes, on the Impact plan. Each campus becomes a location, and staff can be limited to the campuses they work at.