Can I import volunteers from a spreadsheet?
Yes. Upload a CSV or Excel (.xlsx) file from the People page. VolunteerFlow recognises common column names such as first name, last name, email and phone, and shows every row on a review screen before anything is saved. Each volunteer needs a first name, last name and email address.
Can I import past volunteer hours?
Yes. You can import past activities with one row per person per day, which creates each completed activity, marks attendance and logs the hours. On Flow and Impact you can also import hours on their own from the Hours page. Each file can have up to 5,000 rows.
Can I use Google Sheets?
Yes, through a download. VolunteerFlow does not connect to Google Sheets directly, so choose File > Download in Sheets and save the sheet as a CSV or Excel file, then upload that file. Only the first sheet in an Excel file is read.
What happens if a volunteer is already in VolunteerFlow?
Volunteers are matched by email address. A match is shown as a duplicate, side by side with the existing record, and you choose to skip it or update the existing profile with the details from your file. A second profile with the same email is never created.
Can I import our custom fields?
Yes. Set the fields up first in Settings > Custom Fields. When a column heading in your file matches a field name, the import fills that field for each person. A value that does not fit, such as an option that is not on the list for that field, is left blank and flagged on the review screen.
Can I move from another volunteer management platform?
Yes, through files. VolunteerFlow has no direct connection to other platforms. If your current system can export to CSV or Excel, you can import the volunteers, history, hours, events and rosters those files contain.
Can I review records before they are imported?
Yes. Every import stops at a review step that lists each row with any errors or warnings, such as a missing email, a date in the future or a name that matches two people. Nothing is saved until you apply the import.
Do I need to import everything?
No. You can bring over current volunteers and the hours you still report on, and leave older records in their original files. You can also import in stages, one file at a time.
What happens to my old records after I switch?
Your original spreadsheets and exports stay where they are; importing reads a copy. There is no undo once an import is applied, so check the review screen before you apply.
Can VolunteerFlow help me migrate?
Talk to us about your current setup. Send us a note about the system or spreadsheets you use today and we will explain how your data fits VolunteerFlow's imports and where to start.